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Like Item Totals

Voler requires a minimum for each like item category. 

If the minimum for a specific category is not satisfied, the items in that category may be dropped from the order. Voler will refund the team members for the items that do not ship.

Like Item Categories

Voler breaks down our product line based on Like Item Categories. Each of these categories has specific minimum quantities that the team must meet in order for Voler to produce those styles.

You can track how the team is doing with meeting overall minimums from your order home page. The chart lists each category and will give the minimum totals and will show what the team has ordered in that category.

Please keep in mind that if minimums have not been met by the order deadline, all items that have been ordered in that category will be canceled and you will receive a refund for those items.

* Suggestion: If you see that something you have ordered is in jeopardy of not meeting minimums, we suggest that you contact the rest of your teammates and see if they are interested in ordering items from that category. You always have until the order deadline to add or make changes.

Modifying and Adding to Orders

If your order is in the shopping cart only, you can add and modify anyway that you would like. Please remember that only orders that have gone completely through the ordering process will be added to the overall team order.

After your order has been submitted, you can still make modifications up until your order deadline. You can only delete an item on your original order. If you need to change a size on a product, you will need to delete that item from your original order and then create a new order for the new item. If you need to add items you will also need to create a new order.

Custom Clothing

All of the clothing that you are in the process of ordering is custom made to order by Voler Team Apparel. Because your items are custom, all sales are final. So please, double check what items you are purchasing and definitely try on current sizing samples to insure that you are ordering the correct size.

Voler is not responsible for incorrectly ordered items.

 

Ordering Deadlines

On your Order Homepage you will see the Order Deadline date and Scheduled Ship date. Your Order Deadline is the last day that you will be able to place or modify your order. After this date has been met, your order will be locked and you will no longer be able to add or change your order. If you have any issues after this date, you will need to contact your teams clothing coordinator.

The ship date is when Voler will ship the order out to your clothing coordinator.

Privacy Policy

Voler collects customer information in an effort to improve our customers' shopping experiences.  We place the utmost importance on the fact that we must maintain and use customer information responsibly. 

For each web visitor to our Web site, our server recognizes the domain name. We collect information on which pages consumers access or visit for the purpose of improving your shopping experience and making improvements to the site.

Orders placed on the oos.voler.com website are encrypted, and your credit card number cannot be read by a third party while in transit and will remain private and completely protected. We promise. oos.voler.com uses advanced high-level online security. Our Commerce Server uses Secure Sockets Layer (SSL) technology to encrypt all the data you enter so you can relax and feel completely secure with your order.

E-mail addresses will be collected and used to notify customers about the status of their orders. If you prefer to not receive any e-mails, even for the status of your orders, please contact our customer service department.  Voler may also choose to send an intermittent email newsletter.  You may unsubscribe yourself from the email newsletter, using the link provided in the newsletter, to prevent receiving any further newsletters.

Production Notes

Production Notes are to be used if you have any specific requests about an item.

The Champion Stripes option should only be used by former World or US National Champions. If you are not a former Champion, do not choose this option.